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Customer Support Representative - Voice Process

Urgent

Posted 22 minutes ago

Riddhi Siddhi Career Point
0-1 years
0-3 Lakhs
Chennai, Tamil Nadu

Eligibility Criteria


  • Excellent communication skills in English are mandatory
  • Good customer handling and problem-solving skills
  • Comfortable working in rotational shifts
  • Freshers and experienced candidates both can apply


Key Responsibilities


  • Handle customer queries through calls/chat/email
  • Provide timely and accurate resolutions
  • Maintain professional communication with customers
  • Ensure high customer satisfaction levels


Conflict Resolution

Effective Communication

Problem-Solving

Active listening

Customer relationship management (CRM) software

Full Time
Work from office

Manufacturing Operations Manager

Urgent

Posted an hour ago

Riddhi Siddhi Career Point
10-12 years
6-10 Lakhs
Vasai East , Maharashtra

Key Responsibilities:

1.⁠ ⁠Production & Process Management

Plan, organize, and oversee daily fabrication activities to meet production targets.

Monitor machine utilization, reduce downtime, and ensure optimal scheduling.

Implement lean manufacturing practices to improve operational efficiency.

Establish Standard Operating Procedures (SOPs) for fabrication and assembly processes.

Ensure timely completion of projects within committed timelines.

2.⁠ ⁠Quality Control & Compliance

Ensure adherence to ISO / quality benchmarks at every stage of fabrication.

Set up inspection protocols and conduct audits to ensure defect-free production.

Work closely with the QA/QC team to minimize rework and material wastage.

Ensure compliance with safety and environmental regulations.

3.⁠ ⁠Material & Inventory Management

Oversee raw material procurement planning with the purchase team.

Optimize inventory levels to avoid stockouts or overstocking.

Track consumption patterns and maintain cost control.

Collaborate with suppliers to ensure timely deliveries.

4.⁠ ⁠Team Leadership & Workforce Management

Lead a team of production engineers, supervisors, and shop-floor technicians.

Allocate work responsibilities based on skills and project priorities.

Conduct regular team briefings to review performance and resolve issues.

Train, mentor, and upskill the workforce for efficiency and quality improvement.


5.⁠ ⁠Coordination & Client Servicing

Work closely with the sales and project management team to align production schedules

with customer requirements.

Provide regular updates on project timelines and delivery status.

Troubleshoot client-specific customization challenges with the design and fabrication teams.

6.⁠ ⁠Cost Optimization & Reporting

Control operating costs without compromising on quality or timelines.

Monitor key performance indicators (KPIs):

On-time delivery percentage

Production yield & efficiency

Wastage percentage

Machine downtime hours

Cost per fabricated unit

Submit daily, weekly, and monthly operational reports to management.


Required Skills & Competencies

Strong knowledge of uPVC / aluminium window fabrication processes

Expertise in production planning, lean manufacturing, and workflow optimization

Leadership and people management skills

Problem-solving & decision-making ability under pressure

Proficiency in ERP / MIS reporting tools

Excellent communication and coordination skills


Qualifications:

Education: B.E. / B.Tech in Mechanical, Production, or Industrial Engineering

Preferred: MBA / Diploma in Operations Management

Experience: Minimum 10 years in window fabrication, manufacturing, or allied industries,

with at least 5 years in a leadership role.

Budget Management

Lean Manufacturing

Process Optimization

Project Management

Team Leadership

+ More Skills
Full Time
Work from office

Nursing Superintendent

Urgent

Posted an hour ago

Riddhi Siddhi Career Point
10-12 years
6-10 Lakhs
Nashik, Maharashtra

Key Responsibilities:

Nursing Operations Management

  • Oversee day-to-day nursing operations across all departments.
  • Ensure quality patient care and adherence to nursing protocols.
  • Monitor nursing staff performance and productivity.
  • Plan and manage nursing manpower allocation and duty rosters.
  • Team Leadership & Development
  • Supervise, mentor, and guide nursing staff.
  • Conduct induction, training, and skill development programs.
  • Evaluate nursing staff performance and recommend improvements.
  • Foster a positive and patient-centric work culture.

Patient Care & Quality Management:

  • Ensure implementation of nursing care standards and best practices.
  • Monitor patient satisfaction and address patient concerns.
  • Maintain accurate nursing records and documentation.
  • Ensure infection control practices are strictly followed.

Compliance & Accreditation:

  • Ensure compliance with NABH, Nursing Council, and hospital policies.
  • Participate in audits, inspections, and accreditation processes.
  • Maintain statutory records and departmental documentation.
  • Implement quality improvement initiatives.

Coordination & Administration:

  • Coordinate with doctors, department heads, and hospital management.
  • Manage nursing inventory, medical consumables, and equipment requirements.
  • Handle emergency situations and critical patient care coordination.
  • Prepare departmental reports and MIS for management review.

Recruitment & Workforce Planning:

  • Participate in nursing staff recruitment and onboarding.
  • Assess staffing requirements and manpower planning.
  • Ensure adequate nurse-to-patient ratios as per hospital standards.


Required Skills:

  • Strong leadership and team management skills.
  • Excellent clinical and patient care knowledge.
  • Knowledge of NABH standards and hospital accreditation processes.
  • Expertise in infection control and quality assurance.
  • Good communication, interpersonal, and problem-solving skills.
  • Ability to handle emergencies and make critical decisions.

Preferred Candidate Profile:

  • Female candidate preferred.
  • GNM / B.Sc. Nursing from a recognized institution.
  • 10 to 15 years of nursing experience in a multispecialty hospital.
  • Minimum 3-5 years of experience in a Nursing In-charge, Nursing Supervisor, or Nursing Superintendent
  • role.
  • Experience in NABH-accredited hospitals will be an added advantage.

Key Performance Indicators (KPIs):

  • Patient care quality and satisfaction scores.
  • Nursing staff retention and productivity.
  • Compliance with NABH and hospital standards.
  • Infection control indicators.
  • Training and development of nursing staff.
  • Effective manpower utilization and roster management.

Salary:

Best in the industry and commensurate with experience.

Nursing Management

Nursing Process

compliance

Hospital Administration

Team Management

+ More Skills
Full Time
Work from office
Alpha India

Lift Installation Technicians

Urgent

Posted 17 hours ago

Alpha India
1-2 years
3-6 Lakhs
Mumbai, Maharashtra

Requirement of Male Lift Installation Technicians

Location :Mumbai

Educatiion ITI

 Skills Lift Installation Technicians

Salary ₹4.50 Lac 

Exp  2 years

Full Time
Work from office
Alpha India

Assistant manager sales
Posted 2 days ago

Alpha India
4-5 years
10-15 Lakhs
Bagaluru, Karnataka

Requirement of Male Assistant Manager Sales

Job Role : Sales

Location :Bangalore

Industry: Industrial & Manufacturing

Educatiion B.Sc / M.Sc / MBA (Sales & Marketing preferred) in Life Science, Chemistry, Biotechnology, or related field.

 Skills Industrial Product Sales, Institutional Product sales

Salary ₹10.00 Lac - ₹12.00 Lac

Exp  4 - 7 years

Full Time
Work from office
Alpha India

HR Operations Executive
Posted 2 days ago

Alpha India
3-4 years
3-6 Lakhs
Jaipur, Rajasthan

 Requirement of Male HR Operations Executive

Job Role : HR & Administrative

Location :Jaipur

Industry: Industrial & Manufacturing

Educatiion Any Graduate

 Skills Ability To Handle, Attention To Detail, Communication, Documentation, HR Reporting, HRMS, Interpersonal Skills, Labor Laws, MS Excel, Payroll Coordination

Salary ₹4.00 Lac - ₹5.00 Lac

Exp  3 - 5 years

Full Time
Work from office
Alpha India

Officer / Senior Officer - Quality & Technical Services
Posted 2 days ago

Alpha India
3-4 years
6-10 Lakhs
Bahruch, Gujarat

Requirement of Male Officer / Senior Officer - Quality & Technical Services

Job Role : Product Management

Location :Bharuch

Industry: Industrial & Manufacturing

Educatiion BE

 Skills solar module production/ process control/ module QC Dept. Experience in glass-to-glass module manufacturing. (Further higher experience will be preferred and can also be considered based on profile matching).

Salary ₹7.00 Lac - ₹8.00 Lac

Exp  3 - 5 years

Full Time
Work from office
Alpha India

Free Apprentice (NAPS) + Free course of "Diploma in Mechatronics
Posted 2 days ago

Alpha India
Fresher
0-3 Lakhs
Sanand, Gujarat

बंपर भर्ती *टाटा मोटर्स Sanad Gujrat में 

10th,12 th Paas Out(SCIENCE,ARTS COMMERCE)*50%ABOVE

जल्दी आओ जल्दी पाओ

लिमिट सीट

 ⭕ *टाटा मोटर्स Sanad Gujrat [Kaushalya - Earn & Learn Program] "10th,12th पास (Art/Commerce/Science" और "ITI Passout (दो वर्षीय ट्रेड)" - दोनों अभ्यर्थियों के लिए 

सभी अभ्यर्थी ध्यान दे,

जिन अभ्यर्थियों का Age 18 साल से 24 साल तक है ,वह अभ्यर्थी भी टाटा मोटर्सSanad Gujrat में नौकरी के लिए आ सकते है

आपको नीचे दी गई बातों का ध्यान रखना है: 

1. आप 10th,12th (40% तक Percentage के साथ पास होने चाहिए। (सिर्फ 10th,12th Pass - Science, Art या Commerce से पास अभ्यर्थी) या फिर ITI पास (दो वर्षीय ट्रेड) से पास अभ्यर्थी।

👉🏻 ध्यान रखें, सिर्फ नीचे दिए हुए Qualification के अभ्यर्थियों का नौकरी होना है। 

1.ITI Pass (दो वर्षीय ट्रेड के अभ्यार्थी)

2. और 10th,12th Pass (Science या Art या Commerce) के अभ्यार्थी (Overall 40% Marks It's compulsory)

3. Age: 18 to 24 Year 

4. Stipend: Rs. 17149/Months

5. Free Canteen & Free Transportation + Free Dress + Free PPE KITS

6. Free Apprentice (NAPS) + Free course of "Diploma in Mechatronics" by "ARKA JAIN UNIVERSITY JAMSHEDPUR"

7. यह नौकरी सिर्फ Male अभ्यार्थी के लिए हैं I

8. ध्यान रखें, आपका PF पहले किसी भी कंपनी में नहीं कटा होना चाहिए


9. यदि आप नौकरी के लिए आ रहे है, तो Planning बनाकर ही आइए, क्योंकि आपकी immediate ज्वाइनिंग होगा

Full Time
Work from office
Alpha India

Free Apprentice (NAPS) + Free course of "Diploma in Mechatronics
Posted 2 days ago

Alpha India
Fresher
0-3 Lakhs
Jamshadepur , Jharkhand

बंपर भर्ती टाटा मोटर्स जमशेदपुर में

12 th Paas Out(SCIENCE,ARTS COMMERCE)*50%ABOVE

जल्दी आओ जल्दी पाओ

लिमिट सीट

 ⭕ टाटा मोटर्स लिमिटेड जमशेदपुर [Kaushalya - Earn & Learn Program] "12th पास (Art/Commerce/Science" और "ITI Passout (दो वर्षीय ट्रेड)" - दोनों अभ्यर्थियों के लिए 

सभी अभ्यर्थी ध्यान दे,

जिन अभ्यर्थियों का Age 18 साल से 23 साल तक है ,वह अभ्यर्थी भी टाटा मोटर्स जमशेदपुर में नौकरी के लिए आ सकते है

आपको नीचे दी गई बातों का ध्यान रखना है: 

1. आप 12th (50% तक Percentage के साथ पास होने चाहिए। (सिर्फ 12th Pass - Science, Art या Commerce से पास अभ्यर्थी) या फिर ITI पास (दो वर्षीय ट्रेड) से पास अभ्यर्थी।

👉🏻 ध्यान रखें, सिर्फ नीचे दिए हुए Qualification के अभ्यर्थियों का नौकरी होना है। 

1.ITI Pass (दो वर्षीय ट्रेड के अभ्यार्थी)

2. और 12th Pass (Science या Art या Commerce) के अभ्यार्थी (Overall 50% Marks It's compulsory)

3. Age: 18 to 23 Year 

4. Stipend: Rs. 13088/Months

5. Free Canteen & Free Transportation + Free Dress + Free PPE KITS

6. Free Apprentice (NAPS) + Free course of "Diploma in Mechatronics" by "ARKA JAIN UNIVERSITY JAMSHEDPUR"

7. यह नौकरी सिर्फ Male अभ्यार्थी के लिए हैं I

8. ध्यान रखें, आपका PF पहले किसी भी कंपनी में नहीं कटा होना चाहिए

Full Time
Work from office
Alpha India

Spare Operations Executive
Posted 3 days ago

Alpha India
3-4 years
6-10 Lakhs
Bhiwandi, Maharashtra

13372:Requirement of Male Spare Operations Executive

Job Role : Logistics

Location :Bhiwandi

Industry: Industrial & Manufacturing

Educatiion: Bachelors degree

 Skills : Consumer Goods,Discipline,ERP Systems,Inventory,Management,Reverse Logistics,Soft Skills,Stakeholder Collaboration,Track Shipments,Warehouse,Inventory,Warehouse ManagementLeadership Development

Salary ₹5.00 Lac - ₹7.00 Lac

Exp: 2 - 5 years

Full Time
Work from office
Alpha India

Sr. Executive/ Assistant Manager – Shift in charge
Posted 3 days ago

Alpha India
5-7 years
6-10 Lakhs
Nashik, Maharashtra

13375:Requirement of Sr. Executive/ Assistant Manager – Shift in charge

Job Role : Manufacturing Operations

Location :Nashik

Industry: Industrial & Manufacturing

Educatiion:D.M.E./ B.E. Engineering/BTech

 Skills : aily Production Management, Shift Operations Management, Production Monitoring, Process Control, Rejection Control, Machine & Shop Floor Management, Quality Management, Manpower Management, SAP S/4 Hana, Root Cause Analysis

Salary ₹7.00 Lac - ₹8.20 La

Exp: 5 - 12 years

Full Time
Work from office
Alpha India

Manager / Sr. Manager Internal Audit
Posted 3 days ago

Alpha India
7-10 years
25-50 Lakhs
Mumbai, Maharashtra

13377:Requirement of Manager / Sr. Manager Internal Audit

Job Role : Finance

Location :Mumbai

Industry: Industrial & Manufacturing

Educatiion:Any Graduate

 Skills : Internal Audit, Internal Audit Operations

Salary ₹25.00 Lac - ₹28.00 Lac

Exp: 8 - 15 years

Full Time
Work from office
Alpha India

HRBP – PMS & Budgeting
Posted 3 days ago

Alpha India
5-7 years
10-15 Lakhs
Bharuch, Gujarat

13378:Requirement of HRBP – PMS & Budgeting

Job Role : HR & Administrative

Location :Bharuch

Industry: Industrial & Manufacturing

Educatiion:MBA/PGDM in HR from a reputed institute

 Skills : Budgeting, Communication Skills, PMS, Performance Appraisal, Performance Management Systems, Compliance, HR Analytics, Employee Relations

Salary ₹10.00 Lac - ₹12.00 Lac

Exp: 6 - 8 years

Full Time
Work from office
Alpha India

HRBP – PMS & Budgeting
Posted 3 days ago

Alpha India
5-7 years
10-15 Lakhs
Nashik, Maharashtra

13379 : Requirement of HRBP – PMS & Budgeting

Job Role : HR & Administrative

Location :Nashik

Industry: Industrial & Manufacturing

Educatiion:MBA/PGDM in HR from a reputed institute

 Skills : Budgeting, Communication Skills, PMS, Performance Appraisal, Performance Management Systems, Compliance, HR Analytics, Employee Relations

Salary ₹10.00 Lac - ₹12.00 Lac

Exp: 6 - 8 years

Full Time
Work from office
Alpha India

HRBP – Contract Management
Posted 3 days ago

Alpha India
5-7 years
10-15 Lakhs
Nashik, Maharashtra

13380 : Requirement of HRBP – Contract Management

Job Role : HR & Administrative

Location :Nashik

Industry: Industrial & Manufacturing

Educatiion:MBA/PGDM in HR from a reputed institute

 Skills : Contract Workforce Management, Communication Skills, Vendor Management, Compliance & Statutory Governance, Employee Engagement, HR Operations & MIS, Contract employee attendance management

Salary ₹10.00 Lac - ₹12.00 Lac

Exp: 6 - 8 years

Full Time
Work from office
Alpha India

PMS Specialist
Posted 3 days ago

Alpha India
3-4 years
15-25 Lakhs
Mumbai, Maharashtra

13381 : Requirement of Male PMS Specialist

Job Role : HR & Administrative

Location :Mumbai

Industry: Industrial & Manufacturing

Educatiion:MBA

 Skills : PMS, Performance Review

Salary ₹15.00 Lac - ₹17.00 Lac

Exp: 2 - 4 years

Full Time
Work from office