Yogesh NA

Roles & Responsibility

Customer lifecycle management: to handle client file after sales closure, overseeing all post-booking activities up to the final handover of the property. To Maintain all records (booking login, demands, reminders & receipts) in CRM software 4QT. Documentation and compliance: Ensure the timely and accurate execution of all legal documents, such as the Builder Buyer Agreement and Registration documents as per the instructions of department head. Payment and collections: Post-sales operations, including generating demand letters, tracking payment schedules, and following up on collections. Communication and updates: Keep clients informed about project progress, construction milestones, and other critical updates through welcome calls, emails, and regular communication.