L2 Support Engineer with 3+ years of hands-on experience in Microsoft 365 (Office 365) support and administration. Skilled in managing Exchange Online, SharePoint Online, Microsoft Teams, and user migrations. Expertise in email security (DKIM, DMARC, SPF), compliance policies, Intune, and Proficient in Mail Flow, Exchange Online Protection (EOP), Azure AD, and troubleshooting across the M365 environment. Focused on enhancing productivity and delivering reliable technical support.
