Waisali Shaw

Handled insurance benefit verification for Durable Medical Equipment (DME) by accessing payer portals and conducting calls to confirm coverage, co-pays, deductibles, and prior authorization requirements. Reduced claim denials through precise and timely verification, documenting all details in the billing system to facilitate efficient claims processing. Managed patient and order identification, verified and uploaded necessary documents, and maintained proactive tracking by logging Prior Authorization Requests (PAR) and updating status details to ensure seamless workflow and compliance.