Vivek Bajaj
ID: CCE509163
Vivek Bajaj
ID: CCE509163
- Ramp agent, GSEC BIRD AIRPORT SERVICES
- Gujarat, India
Vivek Bajaj
ID: CCE509163
- Ramp agent, GSEC BIRD AIRPORT SERVICES
About Vivek Bajaj
Passionate and empathetic Customer Service professional committed to creating exceptional customer experiences. Expert in active listening, and translating complex product information into clear, actionable steps. Dedicated to resolving challenging issues promptly and courteously to increase customer retention and brand advocacy.
Employment History
GSEC BIRD AIRPORT SERVICESInvite company
11th Jul 2025 to Present
Ramp agent
11th Jul 2025 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Experienced professional specializing in ground handling and cabin services for premier airlines including Emirates, Etihad, and Air Arabia. Skilled in implementing and surpassing aircraft cabin safety and service protocols, ensuring optimal passenger safety and comfort. Adept at team collaboration and streamlined workflow management to uphold stringent turnaround times within fast-paced, high-pressure operational settings. Committed to excellence in service delivery and operational efficiency to support airline performance and customer satisfaction.
Verification Pending
Adani airportInvite company
11th Mar 2025 to 30th Jun 2025
Customer service agent
11th Mar 2025 to 30th Jun 2025
Salary Package
Salary Hidden
Roles & Responsibility
I successfully completed an invaluable four-month internship with the Adani Group at SVIP Airport, My core focus involved managing critical resource allocations and providing essential support for a broad range of daily operational processes. This role was instrumental in strengthening my practical skills in areas vital to the infrastructure and aviation sectors, particularly in resource coordination, complex problem-solving, and efficient team collaboration. During this tenure, I refined my ability to Driven by a passion for continuous improvement, I successfully contributed to the development of efficient operations and gained foundational experience that I am now leveraging to further my career within the ambitious and rapidly evolving infrastructure and aviation industries.
Verification Pending
Education
diploma in aviation, tourism and hospitality
panache academy
1st Apr 2024 to 28th Feb 2025 (Expected)
Lingo
English
Verbal
4/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5
