Vishnu Kumar

A results-driven Customer Service and Operations Professional with over 5 years of experience spanning travel and service industries. Expert in managing customer inquiries via chat, email, and phone, ensuring prompt resolution and high satisfaction. Skilled in CRM tools, complaint handling, and conflict resolution across multiple channels. Demonstrated success in team management, improving customer retention, and handling escalations efficiently. Combines strong communication, problem-solving, and leadership skills with a customer-centric mindset to thrive in fast-paced environments.