Vishal Sharma

• Branding | Performance Marketing | Affiliate Marketing • CPM | CPI | CPA | CPR | CPT | CPS | CPC • Programmatic | Whatsapp | Email | SMS | Voice Broadcast

• Taking care for any backend requirement of Services like – SMS, Email, Voice, Callcenter, Promotions, etc. • Needs to finalize Vendor and resource as per requirement for project and campaign brought by Sales team. • Taking care for Vendor management, monitoring and payout. • Taking care for Client’s requirement are being fulfilled in timely fashion and proper billing and collection. Also needs to get in touch with client on regular basis to understand their needs along with Sales person so proper support can be provided. • Taking care for managing Tech and non tech both requirement as per project and campaign also manage requirement for Legal documentation required for Client and Vendors.

• Led cross-functional teams to deliver 15+ projects, enhancing client satisfaction by 30%. • Managed vendor relationships, reducing costs by 20% while improving service quality. • Optimized resource allocation, increasing project efficiency by 25% across multiple brands. • Coordinated client fulfillment processes, achieving a 95% on-time delivery rate. • Implemented project management tools, streamlining workflows and reducing project timelines by 15%.