Vishal Saxena

Engage with customers to understand their needs and recommend the most suitable vehicle models, ensuring personalized and informed guidance. Manage the entire sales cycle, including pre-sales consultations and post-sales support, to enhance customer satisfaction and foster long-term relationships. Collaborate with the sales team to achieve targets while maintaining high service standards and prompt resolution of customer queries or concerns. Maintain up-to-date product knowledge to provide accurate information and build trust. Contribute to a seamless and positive customer experience throughout the buying journey.

As a Service Advisor, managed customer interactions, prepared job cards, coordinated with technicians, ensured timely service delivery, handled complaints, and maintained service documentation while adhering to company standards.