Dynamic and detail-focused professional with 1.5+ years of success in HDFC Bank's Home Loan Department, specializing in streamlining accounting operations, ensuring rigorous compliance, and enhancing the customer experience. Proven ability to resolve complex issues (e.g., CKYC discrepancies) and manage high walkin customers while maintaining 100% adherence to regulatory standards. Ready to step into a higher-level role, leveraging strong organizational and analytical skills to optimize departmental processes and mentor new team members with increased scope and responsibility.
