Virendra Singh

Employment Description: Responsible for managing customer interactions at the service center, ensuring efficient billing processes and accurate system data entry. Oversee inventory management, including tracking stock levels and organizing parts. Handle defective parts by coordinating returns, replacements, and documentation. Maintain clear communication with customers and internal teams to support smooth service operations and enhance customer satisfaction. Ensure compliance with company policies and contribute to continuous improvement of service center workflows.

Installed and serviced AC units | Handled maintenance and quality checks | Coordinated with customers for service support Managed spare parts and inventory | Coordinated with branch and internal teams | Maintained daily service reports.