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Vipin Kumar
ID: CCE181747
Vipin Kumar
ID: CCE181747
About Vipin Kumar
Results-driven customer service and technical support professional with 2+ years of front-line experience at iEnergizer managing banking fraud resolution, authentication escalations, and end-to-end hardware/software troubleshooting. Consistently handles 80+ inbound interactions daily across complex, high-stakes environments while maintaining accuracy, regulatory compliance, and above-average customer satisfaction. Combines strong technical diagnostic skills with a customer-first mindset to deliver structured, empathetic resolutions at scale.


Education
2016
'Bachelor of Commerce'
(Highest)University of Lucknow
9th Jul 2013 to 2nd Apr 2016