Result-driven IT professional with over 13+ years of experience specializing in delivery excellence, audit, and compliance within large-scale enterprise environments. Currently managing critical governance functions for a healthcare account with 1500+ associates, ensuring high-quality service delivery, regulatory adherence, and business continuity. Expert in IT governance, business continuity and risk management, with a strong track record of driving process improvements, enhancing audit readiness, and maintaining compliance with industry standards. Proven ability to lead cross-functional teams, manage complex delivery operations, and strengthen quality frameworks through continuous improvement, stakeholder collaboration, and robust internal controls.
