Vinay Thangwal

With professional experience at HCL Technologies, Tech Mahindra, and EXL Services, I have developed a strong foundation in customer service, dispute resolution, and risk management. At HCL Technologies, I served as a Customer Service Representative for the Pearson VUE project, delivering quality support to clients. At Tech Mahindra, I handled ADR relevance tasks for Amazon, enhancing resolution processes. Most recently, as a Senior Executive in Risk Management at EXL Services, I specialized in portfolio recovery and document analysis. This diverse background equips me with skills in communication, problem-solving, and analytical review.