Vinay Kumar

Strong knowledge of banking procedures and financial documentation. Excellent client relationship management and communication skills. Ability to handle high-volume transactions with accuracy and confidentiality. Skilled in coordinating with internal teams and external stakeholders to resolve discrepancies.

Managed customer orders across phone, online, and in-store channels with accuracy and efficiency. Ensured on-time delivery by coordinating with delivery staff and monitoring schedules. Prepared and baked pizzas following Domino's quality, hygiene, and safety standards. Oversaw inventory control, including stock checks, replenishment, and minimizing wastage. Supported team training for new associates on order handling, baking, and delivery processes. Maintained cash handling and payment processing with integrity and compliance. Contributed to achieving store performance targets and high customer satisfaction ratings.