Vinay Bhaskar
ID: CCE498026
Vinay Bhaskar
ID: CCE498026
- Haryana, India
Vinay Bhaskar
ID: CCE498026

About Vinay Bhaskar
Seeking an entry-level position, I am a meticulous and organized individual with a strong aptitude for developing reports, analyzing data, and identifying solutions. I possess the ability to effectively handle complex projects and thrive in fast-paced environments. Known for my innovation, creativity, and eagerness to contribute ideas, I am dedicated to continual learning and professional growth.
Employment History
Startek (Aegis Customer Support Services Pvt. Ltd.)Invite company
23rd Jan 2025 to Present
Agent
23rd Jan 2025 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Delivered exceptional customer service by resolving an average of 50+ inquiries daily, enhancing customer satisfaction scores by 15% through effective communication and problem-solving techniques. Utilized CRM software to track and manage customer interactions, resulting in a 20% improvement in response time and streamlined support processes. Coordinated with cross-functional teams to address and resolve complex customer issues, achieving a 95% issue resolution rate within the first contact.
Skills
- Customer Satisfaction
Verification Pending
Education
MCA – Master in Computer Application
NIMS University
1st Aug 2021 to 1st Jul 2024 (Expected)
Expertise
Education
5/5
Data Entry
4/5
Sales
4/5
MS Office
4/5
Accounting
3/5
Excel
3/5
C
2/5
Lingo
English
Verbal
4/5
Written
4/5
Hindi
Verbal
5/5
Written
4/5
