
Vimanyu Chhabra
ID: CCE929280
Vimanyu Chhabra
ID: CCE929280

Vimanyu Chhabra
ID: CCE929280

About Vimanyu Chhabra
Customer service professional recognized for outstanding customer satisfaction ratings and efficient problem resolution. Proven ability to engage with customers effectively, leveraging strategic communication skills to foster positive interactions. Extensive experience in high-pressure environments, consistently delivering results through active listening and creative problem-solving.
Employment History
2024
HO
Help over seas
7th Aug 2024 to 21st Sep 2025
Senior associate
7th Aug 2024 to 21st Sep 2025
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Salary Hidden
Roles & Responsibility
Maintained comprehensive records of customer interactions, transactions,
comments, and complaints to improve service quality.
Trained and mentored junior customer service representatives to enhance
team performance and customer satisfaction.
Led a team of customer service representatives to enhance service delivery
and improve customer satisfaction metrics.
Skills
- Customer Support (Voice & Non-Voice)
2024
CD
Concentrix Daksh Pvt Ltd
10th Jan 2024 to 9th Jul 2024
Senior executive
10th Jan 2024 to 9th Jul 2024
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Salary Hidden
Roles & Responsibility
Provided proactive and efficient support to business clients, addressing
inquiries, and resolving issues related to ticketing, accommodations, and
travel itineraries.
Handled issues or disruptions during travel, including missed flights,
cancellations, or rebooking requirements.
Worked closely with airlines, hotels, and other service providers to resolve
customer issues in a timely manner.
Skills
- Customer Support (Voice & Non-Voice)
2020
MV
Make visas
1st Jan 2020 to 1st Jan 2022
Customer care executive
1st Jan 2020 to 1st Jan 2022
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Salary Hidden
Roles & Responsibility
Analyzed customer service data to identify and address customer service
issues, resulting in an improved customer experience.
Developed customer service scripts to ensure consistent customer service
across all customer service channels.
Ensured that all customer queries were handled quickly and Professionally
Skills
- Customer Support (Voice & Non-Voice)
