Sr. Sales and Service Engineer, Delhi Hospital Supply Private Limited
About Vilas Gulati
Experienced Sales & Service Engineer with over 20 years of hands-on experience in installation, preventive maintenance, repair, and demonstration of medical, laboratory, blood bank, and Opthalmologic equipment. Strong technical background in refrigeration and air-conditioning, including -86°C ULT freezers, blood bank refrigerators, bio-safety cabinets, CSS and OT equipment. Proven track record in customer support, field service, and after-sales support in reputed organizations.
- Handle installation, commissioning, preventive maintenance, and breakdown service of medical, laboratory, and blood bank equipment across various hospitals and laboratories.
- Conduct product demonstrations and provide user training to clinical and technical staff.
- Troubleshoot and repair complex issues in -86°C ULT
freezers, blood bank refrigerators, incubators, centrifuges, bio-safety cabinets, and OT equipment.
- Coordinate with sales and service teams to ensure timely resolution of customer complaints and support after-sales activities.
- Maintain service records, AMC & CAMC schedules, and documentation tor compliance and audits.
Skills
Executive Positions
Negotiation Skills
Client retention
Sales Strategy Development
Problem-Solving skills
Technical product knowledge
AMC Revenue
Education
2000
'Bachelor of Commerce'
Gandhi Institute of Technology and Management
1st May 1996 to 17th Jun 2000
Expertise
lnstallat1on, Preventive Maintenance & Repair - Medical
