Vikram Vishwakarma
ID: CCE076484
Vikram Vishwakarma
ID: CCE076484
- Sr. Customer Support Associate, Teleperformance DIBS
About Vikram Vishwakarma
Organized, hardworking professional with strong communication and email writing skills. Experienced in leading teams, driving performance, and managing daily/hourly reporting to achieve set targets. Adept at conducting team briefings, and skilled in using basic Excel for analysis. Eager to take on a Lead Associate position where I can continue to grow and contribute to organizational success.

Employment History
Teleperformance DIBS
10th Apr 2026 to Present
Sr. Customer Support Associate
10th Apr 2026 to Present
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Salary Hidden
Skills
- Domestic Voice Process
WNS Centrica
20th Oct 2022 to 9th May 2025
Senior chat executive
20th Oct 2022 to 9th May 2025
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Salary Hidden
Roles & Responsibility
Skills
- Client Issue Resolution
Datamatics Business Solutions
19th Jan 2021 to 16th Jun 2022
Bpo executive
19th Jan 2021 to 16th Jun 2022
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Salary Hidden
Roles & Responsibility
Skills
- Cold Calling
Furtados School of Music
1st Sep 2018 to 30th Apr 2020
Customer service and sales representative
1st Sep 2018 to 30th Apr 2020
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Salary Hidden
Roles & Responsibility
Skills
- Customer-focused Sales
- Customer Support
- Online Lead Generation
- Social Media Marketing
- event organising
First source
1st Apr 2016 to 31st Jul 2017
Customer service
1st Apr 2016 to 31st Jul 2017
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Roles & Responsibility
Skills
- Surveying

Education
Higher Secondary Certificate (HSC)
Maharashtra Board
15th Mar 2009 to 31st Dec 2011
Expertise
Written communication
5/5
Customer Service
5/5
Presenting & Reporting
5/5
Inquiring & Active Listening
5/5
Interpersonal Skills
5/5
Patience & Positivity
5/5
Motivating & Compassionate
5/5
Reliability
5/5
Critical thinking skills
5/5
Observation & Problem Solving
5/5
Simplifying & Troubleshooting
5/5
leadership skills
5/5
Mentoring & Employee Development
5/5
Performance Reviewing & Supervising
5/5
Adapting & Earning Trust
5/5
Excel knowledge
3/5