Vikash Tiwari
ID: CCE351883
Vikash Tiwari
ID: CCE351883
- Uttar Pradesh, India
Vikash Tiwari
ID: CCE351883
About Vikash Tiwari
With 16 years of diverse professional experience spanning multiple fields, I bring a well-rounded skill set and deep industry insight. I am currently seeking a senior-level position that offers both leadership opportunities and a competitive compensation package. My extensive background equips me to contribute strategically and drive impactful results within dynamic organizations.
Employment History
2020
NI
Namaste India retail Pvt Ltd
6th Oct 2020 to 5th Jun 2025
Store incharge
6th Oct 2020 to 5th Jun 2025
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Roles & Responsibility
Store Incharge – Retail Sales
Namaste India Foods Pvt. Ltd. | July 2021 – Present
Responsible for overseeing daily store operations, ensuring compliance with hygiene and BM guidelines, and managing inventory and merchandising. Lead and supervise store staff to deliver excellent customer service, optimize retail processes, and maintain store standards. Conduct stock management, coordinate virtual merchandise updates, and implement operational strategies to enhance sales and customer satisfaction. Proven ability to handle multi-dimensional retail functions and drive store performance effectively.
Skills
- • Proven ability to write clean, maintainable, and high-quality code.
- Ability to work independently and as part of a team, delivering projects on time with a focus on performance and scalability.
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
2019
SE
Swadeshi enterprises
1st Jun 2019 to 30th Jun 2020
Operation
1st Jun 2019 to 30th Jun 2020
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Roles & Responsibility
Operation Representative - Joint Swadeshi Enterprises
Responsible for managing both local and digital sales platforms by efficiently identifying and engaging customers. Oversee order processing including product selection, packaging, and timely dispatch. Serve as a key liaison between customers, clients, and the production team to ensure seamless operations and high customer satisfaction. Maintain accurate records of sales activities and coordinate logistics to support business growth in the show industry sector. Demonstrate excellent communication and problem-solving skills to enhance the overall customer experience.
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
2018
SE
Swastik enterprises
1st Apr 2018 to 31st May 2019
Account executive
1st Apr 2018 to 31st May 2019
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Roles & Responsibility
Account Executive – Accounts & Finance
Join Shasak Enterprises as an Account Executive responsible for managing the end-to-end loan process. Key duties include processing loan applications, ensuring timely disbursement, and maintaining strong client relationships on behalf of the firm. You will coordinate with customers throughout the loan lifecycle, provide post-disbursement support, and ensure compliance with company policies. The role demands excellent communication, attention to detail, and the ability to manage financial transactions efficiently to drive customer satisfaction and business growth.
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
2013
MF
Muthoot Finance Ltd
6th Jun 2013 to 31st Mar 2018
Relationship executive
6th Jun 2013 to 31st Mar 2018
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Skills
- Account Payable
- Account Reconciliation
- Invoice Verification
- • Experience with payment gateway integration.
- Ability to work independently and as part of a team, delivering projects on time with a focus on performance and scalability.
2006
NS
Nokia seamains network Pvt Ltd
1st Apr 2006 to 31st May 2013
Manager
1st Apr 2006 to 31st May 2013
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Roles & Responsibility
As Operations Manager, oversee daily activities of technicians, engineers, multiple vendors, and warehouse inventory. Coordinate with senior management, clients, and internal teams to ensure seamless project execution and service delivery. Implement efficient operational processes, monitor performance metrics, and manage resource allocation to optimize productivity and maintain high-quality standards. Foster strong relationships with stakeholders to support business growth and customer satisfaction. Responsible for strategic planning, problem-solving, and driving continuous improvement across the operations department.
Skills
- Ability to work independently and as part of a team, delivering projects on time with a focus on performance and scalability.
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
Portfolio
Education
2008
M.A.
Chhatrapati Shahu Ji Maharaj University
1st Oct 2006 to 15th Sep 2008
2006
B.com
Chhatrapati Shahu Ji Maharaj University
1st Jul 2003 to 1st Jun 2006
2003
Intermediate (12th)
Up board allahabad
15th Jul 2000 to 27th Jun 2003
2000
10th
Up board allahabad
1st Jul 1998 to 13th Jul 2000
Expertise
Bank Reconciliation
5/5
Customer-focused Service
5/5
Financial Services
5/5
Ms excel , Tally prime, GST, TDS, TCS, Accounts payable, Accounts receivable, income tax, Bank reconciliation
5/5
Relationship Management with Bank Branch Staff & Managers
5/5
Investment Banking
5/5
Internet Banking
5/5
eBanking
5/5
Branch Banking
5/5
Banking Relationships
5/5
Banking
5/5
Daily Operations Management
5/5
Customer Support
5/5
Customer Service Training
5/5
Customer Service
5/5
Customer Satisfaction Research
5/5
Customer Satisfaction
5/5
Customer Retention
5/5
Retail Banking
5/5
Multi-channel Retail
5/5
Retail Sales
5/5
Excel
5/5
Lingo
English
Verbal
4/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5