Vibhor Agarwal

Checking customer documents processing requests maintaining sla and accuracy risk analysis

Employment Description: The role involves receiving and reviewing seller requests, accurately processing claims within established service level agreements (SLAs), and ensuring compliance with company policies. Responsibilities include verifying claim details, coordinating with relevant departments to resolve issues, maintaining clear and timely communication with sellers, and documenting all transactions thoroughly. The position requires strong attention to detail, effective problem-solving skills, and the ability to manage multiple tasks efficiently while upholding accuracy and quality standards.