VA
Vibhor Agarwal
ID: CCE268608
Vibhor Agarwal
ID: CCE268608
- Process associate, Genpact india pvt ltd
About Vibhor Agarwal
Analytical and impact-driven Financial Operations professional with over 4 years of expertise across commercial lending operations, compliance frameworks, and transaction management. Proven track record of safeguarding corporate portfolios by executing rigorous credit due diligence, financial data validation, and fraud/discrepancy investigations. Expert at balancing high-volume, time-sensitive workloads with strict SLA adherence and uncompromising quality standards in highly regulated banking environments.

Employment History
2023
GI
Genpact india pvt ltd
17th May 2023 to Present
Process associate
17th May 2023 to Present
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Salary Hidden
Roles & Responsibility
Checking customer documents processing requests maintaining sla and accuracy risk analysis
Skills
- KYC Analyst
- Banking Operations
- Fraud Analysis
2022
S(
Startek (Aegis Customer Support Services Pvt. Ltd.)
6th Mar 2022 to Present
Operations executive
6th Mar 2022 to Present
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Salary Hidden
Roles & Responsibility
Employment Description:
The role involves receiving and reviewing seller requests, accurately processing claims within established service level agreements (SLAs), and ensuring compliance with company policies. Responsibilities include verifying claim details, coordinating with relevant departments to resolve issues, maintaining clear and timely communication with sellers, and documenting all transactions thoroughly. The position requires strong attention to detail, effective problem-solving skills, and the ability to manage multiple tasks efficiently while upholding accuracy and quality standards.
Skills
- seller support

Education
2022
Bachelor of Commerce
Lucknow University
16th Jul 2019 to 1st Aug 2022
Expertise
Commercial Lending
5/5
Data Verification
5/5
Quality Assurance
5/5
SLA Management
5/5
Process Compliance
5/5
Risk Assessment
5/5
Documentation Review
5/5
Microsoft Excel
5/5
attention to detail
5/5
transaction processing
3/5
Lingo
English
Verbal
5/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5