Vasudev Mahendra

1st Oct 2024 to Present

Salary Package

Salary Hidden

Roles & Responsibility

Assist guests by efficiently resolving allotment rejections, managing complaints during their stay, and handling booking cancellations in accordance with Agoda processes. Ensure exceptional customer service, timely communication, and effective problem-solving to enhance guest satisfaction and maintain company standards. Collaborate with internal teams to address and prevent recurring issues, contributing to seamless booking experiences and sustained customer loyalty.

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1st Sep 2022 to 31st Aug 2024

Salary Package

Salary Hidden

Roles & Responsibility

Provide exceptional customer service by assisting United Airlines passengers in locating their lost or damaged baggage. Handle inquiries related to bag status, damage reports, and loss claims with professionalism and empathy. Manage escalation calls efficiently to expedite issue resolution, ensuring customer satisfaction and timely communication. Collaborate with internal teams to streamline baggage recovery processes and enhance the overall travel experience for customers. Maintain accurate records and follow airline protocols to support seamless baggage handling operations.

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1st Aug 2021 to 31st Aug 2022

Salary Package

Salary Hidden

Roles & Responsibility

Sales Associate responsible for promoting and selling Lenskart products, including eyeglasses, contact lenses, and related accessories. Engage customers by understanding their vision needs, providing product information, and recommending suitable solutions. Ensure exceptional customer service, process sales transactions accurately, and maintain product displays. Collaborate with the team to achieve sales targets and contribute to a positive store environment. Demonstrate product knowledge and stay updated on latest trends to enhance customer satisfaction and drive business growth.

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