Vaibhav Srivastava
ID: CCE421915
Vaibhav Srivastava
ID: CCE421915
- Customer support, Teleperformance
- Haryana, India
Vaibhav Srivastava
ID: CCE421915
- Customer support, Teleperformance

About Vaibhav Srivastava
To contribute to the organization's success by utilizing my skills in customer service and continually developing new abilities to achieve professional and organizational growth.
Employment History
TeleperformanceInvite company
13th Mar 2023 to Present
Customer support
13th Mar 2023 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Handles customer inquiries related to account and transaction issues for SBI. Provides timely assistance by understanding customer concerns, troubleshooting problems, and guiding customers through resolution steps. Ensures accurate documentation of interactions and maintains high service quality to enhance customer satisfaction. Collaborates with internal teams to escalate and resolve complex issues efficiently. Demonstrates strong communication skills and a customer-focused approach to support seamless banking experiences.
Verification Pending
Education
B.A. (2nd Year)
DR BHIMRAO AMBEDKAR UNIVERSITY, AGRA
11th Oct 2024 to 6th Aug 2027 (Expected)
Certifications

Bachelor in Art
From : Dr. B.R. Ambedkar University
11th Oct 2024 to 6th Apr 2028
Expertise
Self-motivated and goal-oriented
5/5
Quick learner with the ability to adapt to new challenges
5/5
Strong work ethic and never give up attitude
5/5
CRM software
5/5
Dems software
5/5
Customer Relationship
5/5
Management
5/5
Sales Reporting
5/5
sales and marketing
5/5
Teamwork
5/5
Hardworking
5/5
Communication
5/5
Problem Solving
5/5
Financing
4/5
MS Office
3/5
Google Workspace
3/5
Lingo
English
Verbal
3/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5
