Utkarsh Agarwal

Operations and Finance Process professional with 6+ years of experience across BFSI, banking, stock broking, and IT-enabled service environments. Experienced trainer and knowledge enabler, delivering structured training on operations, compliance, share market basics, Demat accounts, and investing concepts for clients and internal teams. Strong expertise in finance operations, billing, invoicing, payment tracking, and revenue reconciliation, ensuring accuracy and zero revenue leakage. Proven ability to identify and fix inefficient processes, delivering measurable outcomes, including 25% reduction in operational discrepancies and 20% improvement in processing efficiency. Hands-on experience in SOP creation, documentation, and governance, building standardized, audit-ready operational frameworks. Solid background in BFSI compliance, internal controls, and audit support, including SEBI-regulated broking and banking operations. Effective cross-functional coordinator and stakeholder manager, acting as single point of contact between business users, operations, and finance teams. Strong command of Excel, MIS reporting, and operational analytics to track performance and support data-driven decisions.