Computer Engineering graduate with 3 years of hands-on experience in technical desktop support, delivering timely and effective IT solutions in fast-paced environments. Skilled in troubleshooting hardware, software, and network issues with a strong focus on user satisfaction and system efficiency. Recently completed a Data Science course using Python, gaining foundational skills in data analysis, visualization, and machine learning. Familiar with Power BI and data storytelling principles. Eager to leverage both IT support experience and data science knowledge to transition into data-focused or analytics-driven roles.
