TOSIFAHMAD SAMA

Recruiting and onboarding delivery associates/riders to meet operational requirements. Managing rider documentation, verification, and account activation processes. Coordinating with operations teams to ensure timely workforce availability and deployment. Monitoring rider performance, attendance, and engagement activities. Handling account-related issues, escalations, and support for delivery partners. Maintaining recruitment records, MIS reports, and operational data. Ensuring compliance with company policies and onboarding standards. Acting as a liaison between delivery partners, operations teams, and vendor management.