Experienced in ms dynamics 365 scm modules and preparation of functional requirements documentation and other business related or process documents, handled client and customer queries issues through chat, voice, mail process...
In my previous role I handled requirment gathering, documentation process for go live projects, data migration and management for support purpose of client, communication and addressing the issue queries in various mode like chat, mail, calls
Skills
Solutions Enabler
Leadership & Team Coordination
written and oral communication
Customer Suppirt
Education
2023
Engineering electronics and communication engineering
