Tharun Gowda R

Dedicated and detail-oriented Logistics & Shipping Professional with hands-on experience in import operations, freight coordination, shipment tracking, documentation management, and customer service within logistics and supply chain operations. Currently working as a Process Execution Executive – Import Coordinator (US Region) at Swire Digital Centre, managing end-to-end import operations, compliance activities, shipment coordination, and audit processes for US logistics operations. Experienced in routing coordination, AMS filing, IT number generation, customs documentation, East Bound Audits, rail billing operations, NVOCC filing procedures, shipment visibility management, and operational compliance. Skilled in handling both hazardous and non-hazardous cargo operations while ensuring accuracy, timely execution, and regulatory adherence. Strong expertise in logistics applications including Zendesk, Westlink, and Phoenix Application for shipment tracking, issue resolution, documentation handling, operational monitoring, and customer communication. Excellent problem-solving, communication, process coordination, and customer relationship management abilities with a strong commitment toward operational efficiency and service excellence.