Raja

Roles & Responsibility

As a Desktop Engineer in the IT department, you will be responsible for maintaining and troubleshooting laptops and desktop systems to ensure optimal performance. This role includes managing vendor relationships, coordinating hardware and software procurement, and resolving end-user support tickets promptly and effectively. You will diagnose technical issues, perform hardware repairs, deploy system updates, and provide excellent customer service to enhance user productivity. Strong problem-solving skills and effective communication are essential to support business operations and maintain a reliable IT environment.