Detail-oriented professional with 1+ year of experience in client management, backend operations, and data handling. Previously worked with IndiaMART as an Account Manager, managing 120+ B2B clients and optimizing product catalogs to improve visibility and engagement. Strong skills in Advanced Excel, data analysis, reporting, and CRM management, with a focus on backend processes and operational efficiency. Experienced in maintaining large datasets, preparing performance reports, and coordinating with internal teams for issue resolution. Currently pursuing a Performance Marketing course from Jamia Millia Islamia to enhance digital and analytical skills. Looking for non-voice roles such as Backend Operations, MIS Executive, Data Analyst, or Process Coordinator.
