
Tarushi Baweja
ID: CCE349582

About Tarushi Baweja
Customer Support professional with experience handling customer queries via chat and email in a fast-paced environment. Skilled in clear written communication, problem-solving, and providing polite, empathetic support to customers. Comfortable working remotely, managing multiple conversations, and following processes accurately. Fluent in Hindi and English, with strong attention to detail and a customer-first mindset. Actively seeking remote chat or email support opportunities.
Employment History
Self-Owned Family BusinessInvite company
8th Dec 2021 to Present
Customer Support Executive and Operations Executive
8th Dec 2021 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Handled customer queries via phone, WhatsApp, and in-person interactions for a family-run business. Resolved order-related issues, complaints, and follow-ups while ensuring a positive customer experience. Maintained daily records, coordinated with internal teams, and ensured timely resolution of customer concerns. Assisted with sales support, billing queries, and after-sales service. Developed strong communication, problem-solving, and multitasking skills in a fast-paced environment.
Skills
- Customer Support
- Operations Management
- Order Processing
- Client handling
- Chat Email Support
Verification Pending
Education
Bachelor of Arts in English
(Highest)Bharathiar University
10th Aug 2023 to 10th Aug 2026 (Expected)
Certifications
Expertise
Customer Handling / Client Handling
5/5
Chat Support
5/5
Email Support
5/5
Order Processing / Sales Support
5/5
Customer Support
4/5
Complaint Resolution / Issue Resolution
4/5
Lingo
English (India)
Verbal
4/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5
Hindi (Hinglish)
Verbal
5/5
Written
5/5



