Tarushi Baweja

Roles & Responsibility

Handled customer queries via phone, WhatsApp, and in-person interactions for a family-run business. Resolved order-related issues, complaints, and follow-ups while ensuring a positive customer experience. Maintained daily records, coordinated with internal teams, and ensured timely resolution of customer concerns. Assisted with sales support, billing queries, and after-sales service. Developed strong communication, problem-solving, and multitasking skills in a fast-paced environment.