Strategic and people-centric L&D and Operations leader with 14+ years of experience at Admiral Group (UK-headquartered insurer), including five onshore visits to the Cardiff head office to deliver enterprise-wide transformation projects. Proven record of designing data-driven training frameworks, building high-performing remote-ready teams, and leading digital change initiatives — including a Genesys AI Integration rollout across offshore sites. PMP certified, Six Sigma assessed, and experienced managing FCA-regulated environments. Adept at aligning People–Process–Technology to deliver measurable business impact across large global teams. Actively seeking a permanent international remote position with a UK-based organisation.
