Swattik Paul
ID: CCE846327
Swattik Paul
ID: CCE846327
- Process associate, Wipro
- West Bengal, India
About Swattik Paul
Business graduate (BBA, 9.16 CGPA) with practical exposure to business process analysis, internal controls, and compliance monitoring within ERP-driven operations environments. Experienced in identifying process gaps, validating data flows against control requirements, and supporting risk-aware operational decisions under strict regulatory (HIPAA) and SLA frameworks. Trained in SAP S/4HANA SD, with hands-on understanding of end-to-end Order-to-Cash process controls, data governance, and cross-functional risk identification. Analytical, detail-oriented, and collaborative, with a strong foundation for a career in Business Consulting Risk and Process & Controls.

Employment History
Process associate
4th Aug 2025 to Present
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Roles & Responsibility
Skills
- Data Analysis
- Order Fulfillment
- SAP SD
- Time Management
- communication skills
- Problem-Solving
- Lean methodology
- S/4HANA
- KPIs
- eager to and quick in learning new
Customer Support Representative
17th Jul 2023 to Present
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Roles & Responsibility
Skills
- Time Management
- Problem-Solving
- Payment
- Active listening
- customer care executive
- CRM Software Proficiency
- Order & Refund Management

Education
Bachelor of Business Administration (BBA)
Techno india
1st Jan 2020 to 1st Jan 2023
Class XII
St. Xavier’s Institution
1st Apr 2018 to 1st Jan 2020
Certifications

Sap sd
From : Henry Harvin Education
1st Jun 2025 to 30th Nov 2026
Expertise
Ms Word
5/5
SAP SD
5/5
attention to detail
5/5
Curiosity & Adaptability
5/5
Clear Written & Verbal Communication
5/5
Cross-functional Collaboration
5/5
Structured Problem-Solving
5/5
Analytical Thinking
5/5
Data Validation & Interpretation
5/5
Ms PowerPoint
5/5
Business Process Analysis
5/5
Ms excel
5/5
ERP Workflow Tools
5/5
SAP S/4HANA SD
5/5
Regulatory Adherence (HIPAA)
5/5
Control Reporting
5/5
Process Gap Analysis
5/5
Risk Identification & Escalation
5/5
Compliance Monitoring
5/5
Internal Controls
5/5
Lingo
English (Advanced)
Verbal
5/5
Written
5/5
Hindi
Verbal
5/5
Written
4/5