Swati Babbar
ID: CCE490626
Swati Babbar
ID: CCE490626
- Manager, Xshore global service private limited
- Haryana, India
Swati Babbar
ID: CCE490626
- Manager, Xshore global service private limited

About Swati Babbar
Operations & Project Management professional with 9+ years of experience across transitions, consulting, and large-scale operations management. ▶ Proven expertise in process improvement, continuous improvement, and automation, delivering efficiency gains and standardized global procedures. ▶ Strong background in stakeholder and client management, serving as a primary escalation point and consistently ensuring high client satisfaction. ▶ Demonstrated success in business development, portfolio management, and financial governance, including pricing, margin, and profitability analysis. ▶ Highly skilled in data analysis and MIS reporting, with hands-on experience in Power BI, dashboards, and performance insights. ▶ Effective people leader with experience managing teams of 25–30+ members, driving performance reviews, capability building, and talent deployment. ▶ Extensive exposure to cross-industry domains including Financial Services, Insurance, and Healthcare across global regions.
Employment History
Xshore global service private limited Invite company
17th Feb 2025 to Present
Manager
17th Feb 2025 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Lead end-to-end operations across Underwriting, Fraud, Property Accounting, Accounts Payable, and Corporate Accounting, ensuring seamless service delivery and SLA adherence. Serve as the primary escalation point for stakeholders, resolving complex operational and client issues to maintain high service quality. Conduct root cause analysis and implement corrective actions to address challenges. Manage performance and appraisal cycles for a team of 45+ professionals, fostering development and goal achievement. Perform quality audits to ensure compliance with controls and regulations, and drive operational governance through KPI tracking and continuous improvement initiatives.
Skills
- Client Co-ordination
- Continuous Improvement
- People Management
- PMO
- Process Improvement
- Excel
- power bi
- resource management
Verification Pending
