Swarup Shaikh

Roles & Responsibility

Conduct morning briefing with department heads Inspect resort grounds, guest areas, and facilities Review occupancy, staffing, and daily operational reports Address any maintenance, housekeeping, or guest-service issues Monitor staff performance and shift coverage Oversee guest arrivals, special requests, and VIP coordination Ensure safety, cleanliness, and compliance standards Communicate with suppliers, contractors, and maintenance teams Review budgets, inventories, and daily expenses Handle guest complaints and resolve issues promptly Conduct afternoon walk-through of property Hold end-of-day review and plan for next day