Swarnadeep Mahato
ID: CCE796584
Swarnadeep Mahato
ID: CCE796584
- Executive, Ienergizer pvt ltd
About Swarnadeep Mahato
Detail-oriented Process Executive with 2+ years of experience in customer service, US banking support, CRM handling, SLA management, and process operations. Skilled in problem-solving, communication, quality assurance, customer relationship management, and operational excellence. Proven ability to work in fast-paced environments, collaborate with teams, and deliver high customer satisfaction while maintaining compliance, professionalism, and process adherence. Experienced in remote support operations with strong analytical and adaptability skills.

Employment History
Ienergizer pvt ltd
9th Jan 2026 to Present
Executive
9th Jan 2026 to Present
See MoreSalary Package
Salary Hidden
Roles & Responsibility
Skills
- Collection Development
- Credit Risk Management and Branch banking operations
Teleperformance Global Business Pvt. Ltd.
5th Jun 2024 to 28th Dec 2025
Associate
5th Jun 2024 to 28th Dec 2025
See MoreSalary Package
Salary Hidden
Roles & Responsibility
Skills
- customer service associate

Education
B.Tech in Information Technology
Gurunanak institute of technology
6th Aug 2022 to 30th Jun 2025
Expertise
Customer Service & Client Support
5/5
Process Management & Process Adherence
5/5
CRM Tools & Ticket Management
5/5
SLA & KPI Management
5/5
Quality Assurance
5/5
Problem Solving & Analytical Thinking
5/5
Team Collaboration
5/5
communication skills
5/5
Remote Work Capability
5/5
Operational Excellence
5/5
Compliance & Data Security
5/5
MS Excel & MS Office
5/5
Email & Chat Support
5/5
Adaptability & Time Management
5/5
Microsoft Excel
5/5
Brand Management
5/5
Lingo
English
Verbal
5/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5