SC
Swaraj Chabukswar
ID: CCE793236
Swaraj Chabukswar
ID: CCE793236
- Customer care agent, Tech Mahindra Ltd
SC
Swaraj Chabukswar
ID: CCE793236
- Customer care agent, Tech Mahindra Ltd

About Swaraj Chabukswar
Senior Customer Support & Technical Support Specialist with 3+ years of experience in email, chat, and real-time troubleshooting. Currently working at Tech Mahindra handling technical issues, escalations, and customer satisfaction using CRM tools like Salesforce. Skilled in resolving software, device, and network-related problems while maintaining high CSAT and SLA performance. Seeking Product Support / Customer Success roles in product-based companies.
Employment History
2025
TM
Tech Mahindra Ltd
19th Dec 2025 to 16th Feb 2026
Customer care agent
19th Dec 2025 to 16th Feb 2026
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Salary Hidden
Roles & Responsibility
Key Skills
• Technical Troubleshooting (Software, Devices, Networks)
• Email & Chat Support
• Salesforce CRM
• Customer Escalation Handling
• SLA & CSAT Management
• Incident Resolution
• Ticketing Tools & Case Management
• Client Communication (Global Customers)
Skills
- Customer Escalation Management
- Customer Experience
- Customer Follow-up
2023
AM
A M Infoweb Pvt Ltd
17th Jan 2023 to 4th Oct 2025
Recordist
17th Jan 2023 to 4th Oct 2025
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Salary Hidden
Roles & Responsibility
Handling
• SLA & CSAT Management
• Incident Resolution
• Ticketing Tools & Case Management
• Client Communication (Global Customers)
Skills
- Record Management
