Swapnil Roy

With extensive experience at Swiggy, I was responsible for end-to-end restaurant onboarding, partner relationship management, business growth, and operational excellence across West Bengal and the Northeastern states. In this role, I worked closely with restaurant owners and management teams, helping them optimize operations, improve customer experience, increase revenue, and maintain service standards.

Managed catalog enrichment, maintained 98%+ catalog accuracy, performed data validation and operational reporting.

Created high-quality academic content while meeting strict deadlines.

Prepared sales reports, coordinated customer support, inventory management, and business operations.