SS
Sushant Singh
ID: CCE408961
Sushant Singh
ID: CCE408961
- Business analyst, American Express Services India Limited
SS
Sushant Singh
ID: CCE408961
- Business analyst, American Express Services India Limited

About Sushant Singh
I am a dedicated business analyst and client service representative specializing in supporting new merchants and clients through seamless onboarding and KYC processes. Leveraging my expertise, I ensure that every step is handled efficiently and accurately, minimizing delays and simplifying compliance requirements. My goal is to provide clear guidance and personalized service, making complex procedures straightforward and hassle-free for all parties involved.
Employment History
2025
AE
American Express Services India Limited
24th Mar 2025 to 5th Mar 2026
Business analyst
24th Mar 2025 to 5th Mar 2026
See MoreSalary Package
Salary Hidden
Roles & Responsibility
Responsible for engaging with U.S.-based merchants, including major brands such as McDonald's and Taco Bell, to facilitate comprehensive KYC processes and seamless account onboarding. Acted as a vital liaison ensuring regulatory compliance and efficient service delivery, while analyzing client needs to optimize onboarding workflows. Demonstrated strong communication and analytical skills to support business objectives and enhance client satisfaction
Skills
- CRM
- LexisNexis
- Merchant Services
- Microsoft Office
- Onboarding
- Email Support
- AML, KYC, CDD, EDD, ODD, SCREENING, CLIENT ONBOARDING
- Voice Process
- KYC Verification
- Backend Operations
2023
OS
Ocube services pvt ltd
22nd Oct 2023 to 20th Feb 2025
Education
2023
bsc
Galgotias University
5th Sep 2019 to 15th Jun 2023
Lingo
English (United States)
Verbal
5/5
Written
5/5
