Experience handling various responsibilities including Operations, Process Management, Client servicing and Operations with excellent knowledge of the operations of the Insurance/financial Industry. Expertise in building / optimizing organizational processes, measurement systems along with deploying enhancement measures to maximize efficiency for optimum productivity, while meeting business objectives and vision. Demonstrated ability to work with maximum productivity, managing customer-centric operations and control costs through the most effective utilization of manpower and available resources. A keen planner, strategist and implementer with expertise in devising policies & plans for improving business performance, streamlining operations, and achieving overall organizational growth. Ability to establish priorities and to plan, coordinate and monitor own work plan and the team.
