
Suraj kumar mishra
ID: CCE291942
Suraj kumar mishra
ID: CCE291942
- Haryana, India

Suraj kumar mishra
ID: CCE291942

About Suraj kumar mishra
Seasoned professional with over 7 years of experience in Back Office Support, Logistics Management, Client Relations, and Customer Experience. Specialized in Finance Operations with expertise in Home Loans, Loan Against Property (LAP), and other loan products. Skilled in Telemarketing, Escalation Handling, and Backend Coordination, ensuring smooth operations and high customer satisfaction. Dedicated to delivering effective resolutions, building strong client relationships, and exploring new opportunities that drive both organizational success and personal growth through continuous learning and skill development.
Employment History

AmbakInvite company
1st Apr 2024 to Present
Client relationship Management
1st Apr 2024 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Relationship & Operations Manager – Home Loans, LAP & Financial Services
Skills
- Client Co-ordination
- Customer Escalation Management
- Escalation Resolution
- Loans
- Chat Support
- • Operations analysis
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
- home loan department
- Banking Operations
- • Key Account Management & Customer Retention
Verification Pending
