Sumit Kumar
ID: CCE492944

About Sumit Kumar
Dynamic Operations Leader with over 10.5 years of comprehensive experience driving end-to-end operations in diverse environments. Expertise in team management, logistics coordination, and process optimisation, ensuring operational excellence while maintaining compliance with industry standards. Proficient in revenue generation and data management, demonstrating a strong commitment to fostering high-performance cultures. Adept at strategic planning and execution, enhancing productivity, and implementing cost-effective solutions. Passionate about leading teams to achieve organisational goals and elevate service delivery in fast-paced settings. A dynamic leader in operations with proven expertise in decision-making, customer service, and multitasking. Skilled in MIS reporting and variance analysis, driving significant improvements in efficiency and team performance.
Employment History

pikndel.comInvite company
17th Feb 2025 to 30th Sep 2025
Cluster manager
17th Feb 2025 to 30th Sep 2025
Salary Package
Salary Hidden
Roles & Responsibility
Team handling for the multiple branches and Day-to-day operations. Handling the multiple store operations, managing inventory, dark stores, delivery under TAT, 2-hour delivery tracking process. Manage the daily Orders track, Incan and Out scan with BI, BH & Supervisors. Coordinate with Vendors and Onboard vendors, FEs maintain data for all teams and track the KPI. Helping with the manpower hire, with supervisors and BI Prepare MIS reports and share them with the HOD on a daily, weekly, Maintain item records, document necessary information and utilise reports to project warehouse status. Training and motivation sessions with the team every week, followed by a team review. Handling the multiple clients, 21North Europe Assistance, Apollo 24x7, Bigbasket, Zepto, Bilnket etc
Skills
- Utilize MS Excel SAP and internal CRM system for tracking and reports online orders 2 Managed ecommerce online platforms and generate invoice 3 Utilized SAP Login for efficient data management and customer support 4 Coordinated with logistics teams to ensure timely delivery and resolution of customer issues 5 Manage ecommerce order processing and fulfillment 6 Followed FIFO and LIFO methods for stock rotation 7 Experience in last mile Delivery operation
Verification Pending

Piqyu Innovation Pvt LtdInvite company
1st Jun 2023 to 26th Feb 2025
Team Lead North India
1st Jun 2023 to 26th Feb 2025
Salary Package
Salary Hidden
Skills
- • Operations analysis
- Utilize MS Excel SAP and internal CRM system for tracking and reports online orders 2 Managed ecommerce online platforms and generate invoice 3 Utilized SAP Login for efficient data management and customer support 4 Coordinated with logistics teams to ensure timely delivery and resolution of customer issues 5 Manage ecommerce order processing and fulfillment 6 Followed FIFO and LIFO methods for stock rotation 7 Experience in last mile Delivery operation
Verification Pending

GigforceInvite company
2nd Oct 2020 to 2nd Jun 2023
Verification Pending
