Oversees and coordinates the operations of visa, package, and ticketing departments across multiple companies. Ensures streamlined workflows, compliance with relevant regulations, and high-quality service delivery. Leads cross-functional teams to optimize processes, enhance customer satisfaction, and achieve organizational goals. Manages vendor relationships, monitors departmental performance, and implements strategies for continuous improvement and cost efficiency. Provides leadership, training, and support to department heads, fostering a collaborative and results-driven work environment.