Coustomer care executive, Vijay Sales India Pvt. Ltd.
About Sukhesh Singh
A dedicated B2C sales executive specializing in FMCG products marketing. Skilled in building strong relationships and communicating effectively with clients and colleagues. Possesses good analytical and problem-solving abilities, enabling thoughtful decision-making and strategic planning. Committed to driving sales growth and enhancing customer satisfaction through clear communication and collaborative efforts.
• Handled customer inquiries through various communication channels.
• Resolved customer complaints by identifying issues and providing solutions.
• Maintained accurate records of customer interactions in the CRM system.
• Collaborated with team members to improve customer service processes.
• Provided product information and guidance to customers as needed.
Skills
Conflict Resolution
Problem Solving
Time Management
CRM Software Proficiency
Education
2027
BSC (Computer Science)
(Highest)
gurgaon haryana University
9th Apr 2024 to 4th May 2027 (Expected)
Expertise
Excellent communication & relationship with others
