Sujal Gupta

My role was end-to-end, where I independently handled: 1. Social media strategy and content ideation 2. Client management and requirement understanding, including end-to-end creative support (designing and delivering posters, flyers, articles, book mockups, Instagram posts, and buy/sell promotional posts as per client needs.) 3. Creating monthly content plans and content calendars 4. Designing all creatives independently (posts, flyers, posters, reel covers) 5. Creating and uploading reels, including podcast reels and video trailers 6. Writing captions aligned with brand tone and campaign goals 7. Posting, scheduling, and optimizing content 8. Managing comments, DMs, and incorporating client feedback 9. Tracking insights and improving reach and engagement organically 10. E-commerce support

Managed accurate and timely billing using software tools. Handled customer queries and resolved discrepancies. Collaborated with sales and finance teams for smooth operations. Maintained records, ensured compliance, and supported financial reporting.

Managed daily operations on Amazon, Flipkart, and Meesho. Handled product listings, dispatch, and returns. Monitored inventory and ensured smooth order fulfillment.