srijana Shri

Results-driven professional with 3+ years of experience in email marketing, e-commerce operations, and customer support. Skilled in end-to-end campaign management, including audience segmentation, subject line optimization, and performance tracking using platforms like Mailercloud. Experienced in Amazon product listing management, including bulk uploads, catalog optimization, returns, refunds, and account handling. Additionally, currently working in customer support, handling customer queries, resolving issues efficiently, and ensuring high customer satisfaction through clear communication and problem-solving skills. Proficient in HTML for designing email templates and improving campaign engagement. A detail-oriented and adaptable professional with the ability to manage multiple tasks, aiming to contribute to business growth and enhance customer experience.