SK
Sourabh Kumar
ID: CCE967913
Sourabh Kumar
ID: CCE967913
- Document controller, Rao international
About Sourabh Kumar
Detail-oriented and organized professional with 5+ years of experience across document control, visa processing, and customer service. Currently working as a Document Controller with strong expertise in managing records, coordinating with teams, and ensuring timely documentation. Proficient in MS Office and committed to accuracy, compliance, and process efficiency.

Employment History
2024
RI
Rao international
12th Sep 2024 to 30th May 2026
Document controller
12th Sep 2024 to 30th May 2026
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Roles & Responsibility
I know how to handle documents and visa processing, make appointments, manage embassy, conduct interviews for manpower recruitment
Skills
- Group Work
- Visas
- Document Control & Process Optimization
2022
GO
GF Overseas Pvt Ltd
1st May 2022 to 1st Aug 2024
Visa executive
1st May 2022 to 1st Aug 2024
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Roles & Responsibility
Assisted clients with visa documentation, application forms, and submission requirements for multiple countries. Verified and organized supporting documents such as passports, bank statements, and invitation letters. Handled client queries, scheduled appointments, and provided regular updates on visa status. Maintained client records and ensured all files were complete and accurate before submission. Coordinated with embassies and consulates to resolve document-related queries.
Skills
- Visa Documentation & Process Handling
2019
SI
SB Insurance Brokers Pvt Ltd
1st Jul 2019 to 1st Mar 2021
Insurance adviser
1st Jul 2019 to 1st Mar 2021
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Roles & Responsibility
Made outbound calls to prospective clients to explain insurance products and services. Maintained a daily call log and updated client information in the CRM system. Achieved consistent call targets and contributed to the team's monthly lead generation goals. Handled customer queries professionally and escalated complaints when required.
Skills
- Commercial Insurance
- Insurance Verification

Education
2018
Bachelor of Arts (B.A.)
Delhi University
6th Jun 2015 to 1st Jan 2018
2015
12th
CBSE Board, Delhi
1st Apr 2014 to 1st Jan 2015
2013
10th
CBSE Board, Delhi
1st Apr 2012 to 1st Jan 2013
Expertise
Document control
5/5
Record Keeping
5/5
Appointment Scheduling
5/5
Team Coordination
5/5
Multitasking
5/5
Problem Solving
4/5
Time Management
4/5
MS Office (Word
3/5
Excel)
3/5
client communication
2/5
Lingo
English
Verbal
4/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5