Sourabh Kumar

• Achieved 120% of sales targets by leveraging CRM software for customer engagement. • Developed in-depth product knowledge, resulting in a 30% increase in customer satisfaction. • Collaborated with cross-functional teams to streamline sales processes, enhancing efficiency by 25%. • Trained and mentored 10 new sales promoters, improving team performance and cohesion. • Cultivated strong customer relationships, leading to a 40% boost in repeat business.