Sourabh Arora

Core Competencies • Order to Cash (O2C) & Quote-to-Cash (Q2C) • Order Management & Fulfillment • SAP SCM & Oracle/ERP (NetSuite) • Salesforce CRM • Order Entry & Invoicing • EDI & OCR Process Automation • SLA & TAT Management • Customer Relationship Management • Inventory & Dispatch Coordination • Data Analysis & MIS Reporting • Dispute Resolution • Team Handling & Process Improvement