I am a Process Associate with experience at Wipro International in the non-voice medical billing sector. My responsibilities included accurately processing medical claims, validating medical codes to ensure compliance, and diligently following up on pending, rejected, and denied claims to facilitate timely resolution. My role demanded attention to detail, strong analytical skills, and effective communication to support efficient billing operations.
Employees were responsible for accurately processing of medical claims and they were responsible for entering the patient details into the billing software..we had to ensure all the claims processed correctly and during the claim processing the UHG guidlines were strictly followed...we had to maintain certain daily , weekly and monthly targets.