
Soumik Kumar De
ID: CCE839666
Soumik Kumar De
ID: CCE839666
- India

Soumik Kumar De
ID: CCE839666

About Soumik Kumar De
Dynamic branch manager with expertise in customer service and branch operations management, previously at SMBI MACHINES PVT LTD. Enhanced customer satisfaction and secured long-term partnerships through relationship building. Achieved sales targets by implementing strategic sales development plans. Proven decision- maker with a focus on performance reviews and team supervision, driving consistent revenue growth. Motivated Branch Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Employment History

SMBI MACHINES PVT LTDInvite company
7th Jun 2025 to Present
Branch manager
7th Jun 2025 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Dynamic branch manager with expertise in customer service and branch operations management, previously at SMBI MACHINES PVT LTD. Enhanced customer satisfaction and secured long-term partnerships through relationship building. Achieved sales targets by implementing strategic sales development plans. Proven decision- maker with a focus on performance reviews and team supervision, driving consistent revenue growth. Motivated Branch Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Skills
- Customer Acquisition
- Customer Service Management
- Achieve Monthly / Annual revenue Budget
- Export & B2B Sales
- Administrative & Reporting:
Verification Pending

Reliance Nippon Life Insurance Co LtdInvite company
3rd Jul 2008 to 17th Feb 2025
Operation manager
3rd Jul 2008 to 17th Feb 2025
Salary Package
Salary Hidden
Roles & Responsibility
Operation Manager – Operation Department Lead and motivate operational teams to achieve productivity and engagement goals. Oversee daily activities, ensuring timely completion of tasks and sustained high performance. Mentor team members to enhance skills and efficiency. Drive customer satisfaction by promptly resolving disputes, maintaining transparent communication, and consistently delivering superior service quality. Implement process improvements to optimize workflow and operational effectiveness. Foster a collaborative work environment that supports organizational objectives and growth.
Skills
- Follow-up Sales Activity
- • Account Reconciliation
- Customer Servicing & Onboarding
Verification Pending
